24 Jun 20264 min read

Does FaultPilot replace SAP or Maximo? No. Here's the actual answer

It's the first question every maintenance manager asks, and the answer is short. Your CMMS stays. FaultPilot does a job your CMMS was never built to do.

What a CMMS is actually for

SAP, Maximo, Pronto and the rest are systems of record for planned work. Work orders, PM schedules, parts, budgets, compliance. They're good at it, your planners live in them, and the business runs on them. Nobody sensible is ripping that out, and we're not asking anyone to.

But a CMMS is a record of what should happen. Ask any fitter how much of what they actually did on a breakdown makes it into SAP and you'll get a laugh. The work order gets closed with a one-liner. The three hours of testing, the two parts that got swapped for nothing, the thing that finally fixed it, all of that lives in someone's head or a group chat, and it's gone by the next roster.

The gap between the field and the office

That gap is where FaultPilot sits. It captures what actually happens when a tech is standing in front of the machine: the fault as it was first reported, the checks that were run, the readings, the photos, the handover to the next shift, and what finally fixed it. Structured, timestamped, and searchable the next time the same fault code comes up on the same model.

None of that competes with your CMMS. It feeds it. Every fault exports as a clean record with the full handover chain, steps, photos and notes, ready to attach to the work order. Your CMMS ends up with better data than it's ever had, because the record was captured at the machine instead of reconstructed at a desk three days later.

Why not just add this to the CMMS?

Because crews don't use a CMMS at the machine, and everyone in maintenance knows it. It lives on a shared desktop in the workshop, it wants a dozen fields filled in, and it assumes you have signal. FaultPilot is a mobile app built for the other end of the job: quick to log, works offline underground, and useful to the tech in the moment because it hands back a diagnosis, not just a form.

That's also why the rollout looks nothing like a CMMS project. There's no integration phase, no consultants, no six month timeline. It's a mobile app your crew opens. It's in within days.

The short version

Keep your CMMS as the system of record for planned work. Put FaultPilot in the hands of the crew for what actually happens in the field. Different job, different price, and the two make each other better.

See it next to your CMMS →